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The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
By booking through our website you will be able to enjoy the best rates and discounts available on the market.
When booking with our Avis or Budget brand, drivers between the ages 21- 24 do not pay an underage fee. The reservation must be paid in advance and include car rental insurance and third party liability. This benefit applies only to Economy, Compact, Standard, Mid-Size, Full-Size, and Mid-Size SUV categories.
Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.
Car Rental Insurance is a requirement to transit within the USA. Therefore, it will be mandatory and requested by all rental companies.
Third Party Liability insurance is highly recommended as it may be required in some states where driven.
None of our rates include this service. You may request an infant seat for an additional cost directly at the counter at the time of pick up.
Since this is not a service offered by Miles Car Rental, the reservation holder must contact the rental company directly in order to resolve any queries regarding this issue. Keep in mind that the rental company will charge any fines plus administrative fees to the credit card registered on file.
Returning the car late will result in additional fees. If you need to return the car at a later time, please contact the pick up rental location. The contact number can be found on the copy of the rental agreement provided at the beginning of the rental.
In case of a mechanical malfunction with the rental car, you must contact the rental company directly in order to request prompt assistance. Keep in mind that some rental companies include basic roadside assistance, while others offer a more comprehensive coverage.
Yes, you may transfer your discount coupon to a friend or relative. However, the reservation will have to be completed using the same email address registered in our system.
Keep in mind that the initial rate displayed on the availability page corresponds to the base rate only. Once you get to the final quote section, the rate will include all taxes, charges, and fees.
Most rental companies will allow you to drive the rental car through different states and even cross the border into Canada. The rental car may not be driven into Mexico. Should you need to drive the rental car outside of the state where rented, we recommend you to inform the rental location at the time of pick up in order to avoid any inconveniences.
Only drivers registered on the rental agreement may drive the rental car. You have the option to include additional drivers on the agreement for an additional fee, unless you reserved an “All Inclusive” rate that includes this benefit. All additional drivers will have to be present at the time of pick up and meet the same rental requirements as the main driver.
New York is an amazing state filled with plenty of attractions and sights to see. When a traveler chooses the state as the destination for their next vacation or business trip, they need to consider how they will travel during their visit. It is possible to rely on public transportation in the larger cities, but the small towns scattered across the state often lack adequate bus or subway systems. An auto rental in New York is the only way to ensure a visitor can travel where they want, when they want. This is crucial if the traveler has meetings with clients that must happen on time.
Auto rental in New York is an inexpensive way to maintain mobility as well. Hiring a private car and driver costs hundreds of dollars per day. Even considering the price of parking in crowded cities like New York City, a rental vehicle costs less over a weekend or week of use. The visitor is also free to travel wherever they like, which may not be possible with a driver service that has limited hours or a restricted travel radius.
Renting a car also works best for guests who have a lot of cargo to carry. A salesman traveling to Albany or Rochester to show their products to a new retailer will have a hard time fitting their cargo into a limousine or carrying it on the subway. Renting a van or SUV gives the visitor plenty of hauling space. The same is true for families, especially large groups with four or five children. Trying to fit the entire group into multiple taxis is an easy way to get separated and lost in an unfamiliar city.
Driving a vehicle allows travelers to control their fuel costs directly. Most other transportation services average out fuel costs and add them on as part of the cost. Visitors can pick a fuel efficient vehicle for their rental, and then pay for each tank of gas themselves. This allows them to look for better deals on fuel and reduces overall transportation costs greatly.
No matter what reason brings a person to New York, an auto rental is the best way to navigate around the state. See the lakes and Catskill Mountains in the north, or explore New York City without the restrictions of taxis and the subway system. Renting a car is affordable and provides greater freedom during your trip.
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