





New York Car Rental FAQs
At Miles Car Rental we answer the most common questions about car rental in New York, NY, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!
Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
Driver’s license: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
Minimum age: The main driver must be at least 25 years old.
Roundtrip airline and/or cruise tickets.
Valid Passport.
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt:
- If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
- A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Avis Car Rental in New York
Whether you are in New York on vacation, a business trip, or simply need transportation while your own car is in the shop, there is no better place to go to rent a car than Miles Car Rental New York.
Miles Car Rental New York prides itself on its large fleet of vehicles to choose from, and guarantees to find you as low a price as possible. Their reputation hinges on good reviews from their customers and their staff is eager to go the extra mile to make sure that clients get quality service all the way from inquiry to returning the vehicle. The staff is happy to listen to customer questions, and even takes the time to cover the rental contract point by point to make sure that there are no unpleasant surprises for anyone involved. The company has quickly become a leading car rental company in New York because of its unparalleled customer service and famously low prices.
Part of the fleet that the company contracts for is Avis Car rental. Avis is a well known, well respected brand in car rental companies, and in fact pioneered the idea of putting car rental offices directly at the airport. Avis car rental New York consistently provides a wide variety of vehicles to choose from. For a family vacation, a van or station wagon may be the best option. For a quick business trip, why not rent a economic sedan or compact Toyota or Honda? Or, if you are just looking for a night out on the town, Avis car rental can provide an eye catching ride that you wouldn't drive every day.
Of course, Miles Car Rental New York contracts with other vehicle fleets and companies as well, so if Avis car rental New York doesn't provide what you are looking for, the staff can still help locate a low cost, convenient, and well appointed option to fit your needs. Avis is a wonderful company, and if you wish to rent your car through them, the staff will work tirelessly to make sure they can get the best of what Avis has to offer. Beyond that, though, they will look at all of the options from the various premium car rental companies they contract with and make sure that there are no better deals out there with another business. With so many options to choose from, it is easy for you to sit back and let the friendly associates do the hard work for you. You will have the peace of mind of knowing that you can contact someone on the same day of needing a car rental, and that they will do the job of contacting the various car rental companies and finding you the best car and the best price.
There is really no question that with its great reputation for clear, polite customer service and its well deserved recognition as a low cost leader in the New York car rental industry, that Miles Car Rental New York is the best choice for you to find your next rental, whether it be through Avis or another vehicle fleet.













