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Renting cars in Latin America for over 10 years

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Renting cars in Latin America for over 10 years
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USD - US Dollar ARS - Argentine Peso BOB - Bolivian Boliviano BRL - Brazilian Real CAD - Canadian Dollar CLP - Chilean Peso COP - Colombian Peso CRC - Costa Rican Colón DOP - Dominican Peso EUR - Euro GBP - British Pound GTQ - Guatemalan Quetzal HNL - Honduran Lempira MXN - Mexican Peso NIC - Nicaraguan Cordoba PAB - Panamanian Balboa PEN - Peruvian Nuevo Sol PYG - Paraguayan Guarani UYU - Uruguayan Peso

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Hertz
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National
Avis
Dollar
Enterprise
Sixt
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Thrifty

New York Car Rental FAQs

At Miles Car Rental we answer the most common questions about car rental in New York, NY, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!

01. What are the rental requirements when picking up the rental?

  • Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
  • Drivers license: You must provide a valid driver’s license.
  • Credit cards: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
  • Minimum age: The main driver must be at least 25 years old. 
  • Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.

02. Can I place the deposit guarantee on my debit card, prepaid card or cash?

No, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.

03. What is the deposit amount required by the rental Company?

The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name.The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.

The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.

04. May I use a friend’s or relative’s credit card for the deposit guarantee?

The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.

05. How can I cancel or modify my reservation?

You may cancel your reservation using the following link: Cancel my Reservation

To modify your reservation for free, please contact our Customer Service Department.

06. What is the cancellation policy?

A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:

Sixt, Hertz, Dollar and Thrifty:

  • • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
  • • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
  • • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.

Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.

You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.

07. Are all taxes and fees included in my reservation?

Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.

08. Which rental companies are located inside and outside of the airport?

We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.

09. Do all rental companies offer a shuttle service?

Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.

10. Can I rent a car if I am under 25 years of age?

Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV for an additional cost.

Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.

11. What inclusions can I get on my reservation?

Our rates only include unlimited mileage.

12. Can I modify my reservation once the rental is in use?

Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.

Hertz Car Rental in New York

Whether you are on business in the Empire State or a tourist looking to check off the list of famous attractions available in the Big Apple, Hertz Car Rental New York offers an extensive selection of rental vehicles to ensure that all of your individual travel needs are met.

For travelers who demand comfort and quality and are looking to travel in style while in New York City, Hertz Car Rental offers a best in class premium rental car series that is sure to please even the most discerning of passengers. This series contains cars from the world\'s leading luxury automobile makers and includes offerings from Mercedes, Lexus and BMW. For adventure seeking travelers and high ranking corporate executives, the company has created a rental line of sports cars that is aimed to rev up your engine and help you let loose on the open road. This collection offers favorite muscle cars and timeless classics, such as the Ford Mustang 5.0 GT Premium, the Dodge Challenger R/T and the Chevrolet Camaro Convertible. These classics will get you out on the road and to your final destination in the blink of an eye. For the budget minded working traveler or the vacationing family trying to extend their hard earned vacation dollars, Hertz Car Rental New York also offers a standard collection of rental cars that are sure to fit nicely in any budget. These cars range from two door compact cars to 12 passenger touring vans and include entries from respected companies in the automotive industry like Toyota, Ford and Chevrolet.

A rental car from Hertz Car Rental is an economic and efficient way for business travelers and tourists to explore the greater New York State area and other cities of interest in the outlying regions. Urban residents who do not own cars should also consider a rental car as an alternative for transportation since it offers greater freedom to alter your travel plans on the fly. Important and interesting cities such as Philadelphia, Albany, Atlantic City, Boston, Syracuse and Niagara Falls are all reachable within two to seven hours by car and promise to provide an exciting get away from New York City.

Travelers can drive easy knowing that all of the cars offered by Hertz Car Rental New York are meticulously cared for by our subcontracted auto mechanics. All cars are serviced above and beyond the recommendations contained in the manufacturer\'s standard maintenance schedules.

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IMPORTANT

All our transactions are processed in USD, EUR and/or GBP depending on the destination. Our currency converter gives you the opportunity to view an approximate price in local currency using the exchange rate of the day.

Select Currency of Preference
USD - US Dollar ARS - Argentine Peso BOB - Bolivian Boliviano BRL - Brazilian Real CAD - Canadian Dollar CLP - Chilean Peso COP - Colombian Peso CRC - Costa Rican Colón DOP - Dominican Peso EUR - Euro GBP - British Pound GTQ - Guatemalan Quetzal HNL - Honduran Lempira MXN - Mexican Peso NIC - Nicaraguan Cordoba PAB - Panamanian Balboa PEN - Peruvian Nuevo Sol PYG - Paraguayan Guarani UYU - Uruguayan Peso
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12:00AM 12:30AM 01:00AM 01:30AM 02:00AM 02:30AM 03:00AM 03:30AM 04:00AM 04:30AM 05:00AM 05:30AM 06:00AM 06:30AM 07:00AM 07:30AM 08:00AM 08:30AM 09:00AM 09:30AM 10:00AM 10:30AM 11:00AM 11:30AM 12:00M 12:30PM 01:00PM 01:30PM 02:00PM 02:30PM 03:00PM 03:30PM 04:00PM 04:30PM 05:00PM 05:30PM 06:00PM 06:30PM 07:00PM 07:30PM 08:00PM 08:30PM 09:00PM 09:30PM 10:00PM 10:30PM 11:00PM 11:30PM 11:59PM
12:00AM 12:30AM 01:00AM 01:30AM 02:00AM 02:30AM 03:00AM 03:30AM 04:00AM 04:30AM 05:00AM 05:30AM 06:00AM 06:30AM 07:00AM 07:30AM 08:00AM 08:30AM 09:00AM 09:30AM 10:00AM 10:30AM 11:00AM 11:30AM 12:00M 12:30PM 01:00PM 01:30PM 02:00PM 02:30PM 03:00PM 03:30PM 04:00PM 04:30PM 05:00PM 05:30PM 06:00PM 06:30PM 07:00PM 07:30PM 08:00PM 08:30PM 09:00PM 09:30PM 10:00PM 10:30PM 11:00PM 11:30PM 11:59PM
Pick-up 4 Jun Time 12:00M
Drop-off 5 Jun Time 12:00M
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