New York Car Rental FAQs
At Miles Car Rental we answer the most common questions about car rental in New York, NY, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!
Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
Driver’s license: You must provide a valid driver’s license (Latin Alphabet) issued in your country of residence. If your driver’s license is not in Latin Alphabet, you will be required to provide an international driver’s license along with your driver’s license. An international driver’s license may be mandatory in some areas of the USA. Please verify this information with the corresponding entity before travelling.
Credit card: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
Minimum age: The main driver must be at least 25 years old.
Roundtrip airline and/or cruise tickets.
Valid Passport.
You may pay for your reservation through our website with any of the following options:
- Credit card (Visa, MasterCard, Diners, American Express, y/o Discover).
- Debit card with a Visa or MasterCard logo.
- PayPal
- Apple Pay
- Google Pay
Please note that you may pay for your reservation with Miles Car Rental using a friend’s, relative’s, or company credit card.
Important: Remember that as a requirement, the reservation holder must present a credit card under his/her name at the time of rental. The credit card holder's name must be printed on the card.
You may cancel your reservation using the following link: Cancel my Reservation
To modify your reservation for free, please contact our Customer Service Department.
A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:
Sixt:
- If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
- A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
- If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.
Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.
You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.
We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.
The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.
The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.
Rent a Minivan in New York
There are so many different things to see and do in New York City. There are museums, restaurants and theaters located all over Manhattan and the surrounding boroughs. One of the easiest ways to get from one location to another when not traveling alone is to rent a minivan or SUV from Miles Car Rental New York. Renting a larger vehicle like a suburban or a 12 passenger van means that everyone in the group will be able to stay together. This can be a problem in New York when using the subways and buses.
Any family that is visiting New York will quickly realize that there are only a few options for transportation. Subways can be confusing and cabs can be expensive and unpredictable. Renting a suburban or SUV means that the family will have complete control over the plans for the day without worrying about missing a subway or getting stuck in a taxi that is going the wrong way. There are even some areas in New York that are much easier to reach when driving in a rented minivan. Areas like the Bronx and Brooklyn that have attractions such as the Zoo and the Botanical Gardens are much easier to reach when driving independently.
Residents who are living in New York City might already be aware of the frustration that can come from delayed trains. The option of renting a vehicle from Miles Car Rental New York means that residents can drive friends and family around the city and surrounding areas without being forced to pay for monthly storage for an SUV or minivan. It is also much more pleasant to entertain guests in the city without having to walk long distances or waste time waiting on an overheated subway platform. Miles Car Rental even offers vehicles as large as a 12 passenger van for special occasions.
There are situations that arise when living in New York City where just the daily tasks in life can be made easier by renting a vehicle. This includes shopping trips with friends and family into New Jersey or Long Island. Instant vacations can be planned with a rented van so that everyone can travel up to the Adirondacks for the weekend. The reliable vans and SUVs that are offered by Miles Car Rental New York can provide a driver with flexible and dependable transportation for any occasion.
